Terms and Conditions
Read the full terms and conditions governing use of Cushyslot Casino services
General Terms
These Terms and Conditions govern the use of Cushyslot Casino services. By registering an account or using any platform features, users acknowledge acceptance of these terms in their entirety. Cushyslot reserves the right to modify these conditions, with continued use following updates constituting acceptance of revised terms.
Eligibility Requirements
To maintain an account and participate in real-money gaming, users must satisfy the following criteria:
- Be at least 18 years of age
- Reside within a jurisdiction where online gambling is legal
- Provide accurate, truthful registration information
- Maintain only one account per household
- Not be self-excluded from gambling services
Account Responsibilities
Account holders bear responsibility for maintaining login credential security. Any activity occurring under registered credentials remains the account holder’s responsibility. Report suspected unauthorised access immediately through customer support channels.
Bonus Terms
Promotional offers carry specific conditions that govern eligibility, usage, and withdrawal of bonus funds and associated winnings.
Welcome Bonus Conditions
| Term | Specification |
|---|---|
| Match Percentage | 100% |
| Maximum Bonus | £3,000 |
| Minimum Deposit | £20 |
| Wagering Requirement | 35x bonus amount |
| Validity Period | 30 days from credit |
| Maximum Bet | £5 per round |
Wagering Contributions
Different game categories contribute varying percentages towards clearing wagering requirements:
- Slots: 100%
- Table Games: 10%
- Live Casino: 5%
- Progressive Jackpots: 0%
Bonus Forfeiture
The following actions may result in bonus forfeiture:
- Withdrawal requests before completing wagering
- Exceeding maximum bet restrictions
- Using excluded payment methods
- Opening multiple accounts
- Suspected fraudulent or abusive behaviour
Financial Terms
Deposits
Minimum and maximum deposit limits vary by payment method. All deposits process in pounds sterling. Failed deposit attempts may result in temporary holds by payment providers, which resolve automatically within 3-5 business days.
Withdrawals
Withdrawal requests undergo security verification before processing. Standard processing times apply following verification completion:
- E-Wallets: 24 hours
- Debit Cards: 1-3 business days
- Bank Transfers: 3-5 business days
Weekly withdrawal limits apply to standard accounts. VIP members enjoy elevated limits and priority processing privileges.
Verification Requirements
Regulatory compliance requires identity verification before processing withdrawals. Requested documentation typically includes:
- Government-issued photo identification
- Proof of address dated within three months
- Payment method verification
Failure to provide satisfactory documentation within 30 days of request may result in account suspension and return of deposited funds to their source.
Game Rules
Individual games operate according to rules specified within each title. Displayed paytables and help sections govern winning combinations, bonus features, and payout calculations. Malfunctions void all pays and plays.
Random Number Generation
All games utilise certified Random Number Generators (RNGs) ensuring fair, unpredictable outcomes. Independent testing agencies regularly audit RNG performance to verify compliance with regulatory standards.
Responsible Gambling
Cushyslot commits to promoting responsible gambling and provides tools to help players maintain control:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time reminders
- Cooling-off periods
- Self-exclusion options
Players experiencing gambling-related difficulties should contact:
National Gambling Helpline: 0808 8020 133
Email: info@gamcare.org.uk
Limitation of Liability
Cushyslot shall not be held liable for losses arising from service interruptions, technical malfunctions, or circumstances beyond reasonable control. Maximum liability in any event shall not exceed the balance held in the user’s account at the time of the incident.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Disputes shall be subject to the exclusive jurisdiction of UK courts, subject to alternative dispute resolution procedures where applicable.
Contact Information
Queries regarding these terms should be directed to customer support via live chat or email. Response times for terms-related enquiries typically fall within 48 hours.